Terms & Conditions

• "Company": The entity maintaining the panel of professionals.
• "Client / Organization": The entity where professionals are deployed.
• "Professional": Individual empanelled with the Company for deployment.
• "Deployment": Assignment of a professional to a Client for specific work or project.
• "On-Roll Professional": Professional on Company payroll.
• "Off-Roll Professional": Professional engaged through Client or third-party payroll.

• The Company shall create and maintain a panel based on qualifications and experience.
• Background Verification of a candidate, if required, can also be done by the Company on a payment basis.
• Empanelment does not guarantee deployment.
• The Company reserves the right to remove any professional from the panel without prior notice for misconduct or non-performance.

• Deployment shall be project-specific or time-bound.
• Roles, responsibilities, and deliverables shall be defined in a Work Order / Assignment Letter.
• The Client shall provide necessary infrastructure and working environment.

• Rates shall be mutually agreed in writing before deployment.
• Payments shall be made within agreed timelines (e.g., 15–30 days).
• Delay in payment may attract interest (e.g., 12%–18% per annum).
• Taxes (including GST, if applicable) shall be charged extra.

The Company shall provide replacement within a reasonable time (e.g., 7–15 days) in case of:

• Non-performance
• Resignation
• Misconduct

• Professionals shall follow the Client's working hours and policies.
• On-Roll: Leave policy as per Company policy.
• Off-Roll: Leave policy as per Client/third-party policy.
• Absenteeism may result in proportionate deduction from salary/fees.

• Professionals shall sign a Non-Disclosure Agreement (NDA).
• No confidential information shall be disclosed during or after deployment.
• Breach shall result in legal action and damages.

Professionals must adhere to:

• Client's workplace policies
• Ethical and professional standards

Applicable labour laws include:

• Employees' Provident Funds and Miscellaneous Provisions Act, 1952
• Employees' State Insurance Act, 1948
• Payment of Wages Act, 1936
• Contract Labour (Regulation and Abolition) Act, 1970
• Minimum Wages Act, 1948

Responsibility:

• On-Roll: The Company ensures statutory compliance.
• Off-Roll: The Client/third-party ensures compliance.

• The Client shall not hire or engage the professional directly during deployment and for a period of 6–12 months after completion without prior written consent from the Company.
• If breached, a buyout fee (e.g., 20%–30% of annual CTC) shall be payable to the Company.

Each party shall indemnify the other against:

• Breach of agreement
• Negligence or misconduct

• Either party may terminate the deployment arrangement with 15–30 days' written notice.
• Immediate termination is allowed in case of misconduct, confidentiality breach, or non-payment.
• All pending dues must be cleared within the timelines specified in the Work Order.

• All work produced during deployment shall belong to the Client unless otherwise agreed in writing.
• The professional shall have no ownership rights over deliverables created during deployment.

• Disputes shall be resolved amicably through mutual discussion first.
• Failing which, arbitration shall be conducted under the Arbitration and Conciliation Act, 1996.
• Jurisdiction: Courts of the Company's registered office location.

Neither party shall be liable for delays or failures due to events beyond their reasonable control, including but not limited to:

• Natural disasters
• Government restrictions or orders
• Pandemics or public health emergencies
• War, civil unrest, or acts of terrorism

• This document forms part of the Master Service Agreement (MSA).
• Any amendments must be in writing and signed by authorized representatives of both parties.
• This agreement overrides all prior discussions, representations, and arrangements.